Assessment | Due Collection

Assessment | Dues
Collection

The financial health of a homeowners association depends on its ability to collect outstanding HOA dues and assessments from members. Board members are legally required to ensure that these payments are made, including addressing overdue amounts. To meet this responsibility efficiently and without incurring excessive costs, the board needs an effective and affordable approach to collecting delinquent assessments. We understand that the billing and collection process can be stressful for both homeowners and board members. Our goal is to ease these challenges for both self-managed and professionally managed communities. Our team consists of experienced, knowledgeable, and compassionate professionals, ensuring your community’s receivables are handled with care and reliability.

We manage the association’s assessment and collection policies with the same commitment as the Board, implementing measures such as pre-lien procedures, liens, and, if necessary, initiating foreclosure proceedings. Once accounts reach the foreclosure stage, they are referred to the Association’s collection attorney. In addition, we provide the Board of Directors with regular reports on the aging of delinquent accounts and the status of collections at each board meeting.

Assessment Collection

Services for Different Communities

Assessment Collection

1. Account Management

Monitoring and Tracking: Regular tracking of dues and assessments, including past due accounts.
Account Aging Reports: Providing detailed reports on the aging of delinquent accounts to help prioritize collections.

2. Communication and Reminders

Initial Payment Reminders: Sending timely and professional reminders to homeowners when their dues are approaching or past due.
Follow-Up Communications: Sending escalating notices to delinquent homeowners to encourage payment before more serious actions are taken.

3. Pre-Lien and Lien Procedures

Pre-Lien Notices: Issuing formal pre-lien notifications to members with overdue dues to alert them of potential legal action if the debt is not paid.
Lien Filing: If necessary, filing liens against properties with delinquent dues to secure the association’s financial interests.

4. Foreclosure Actions

Initiating Foreclosure: In cases where payment has not been made after all other methods have been exhausted, beginning foreclosure proceedings.
Coordination with Collection Attorneys: Handing over accounts that have reached the foreclosure stage to a collection attorney, who handles the legal aspects of foreclosure.

5. Regular Reporting

Board Updates: Providing the Board of Directors with regular, detailed reports on delinquent accounts and collection progress, typically at each board meeting.
Financial Transparency: Ensuring that the board has a clear view of the association’s financial standing concerning outstanding dues.

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Timely Collection Method

We prioritize timely collection of assessments for your homeowners association's financial well-being

MonthlyStatus Report

We provide complete and accurate monthly status reports designed specifically for your association

Judicial & Non-Judicial

Non-judicial foreclosure process is a highly assertive and frequently successful approach for collection purposes

PaymentPlans

Under our assessment collection services we provide you Handling and supervision of payment plans

Personalized Service

Tailoring collections strategies to the specific needs and guidelines of each homeowners association.

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Our Packages

Choose one of
Our Packages

HOA Solutions offers flexible management packages, designed to meet every community’s needs with efficiency and care.

1|Basic

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Package

Budget Preparation and Planning
Assessment and Dues Collection
Accounts Receivable & Payable
Cash Flow Management
Reserve Fund Management
Bank Reconciliation
Financial Reporting & Disclosures
Tax Preparation
Escrow Assistance
Collection
Annual Disclosures

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3|Elite

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Package

Includes Basic Package
Physical Meeting
Virtual Meetings
Property Maintenance and Repair
Property Inspections
Proposals and Contracts
Enforcement of Governing Documents
Election
Records & Correspondence
Newsletters and Notifications
24/7 Emergency Service

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2|Plus +

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Package

Includes Basic Package
Virtual Meetings
Property Maintenance and Repair
Proposals and Contracts
Enforcement of Governing Documents
Election
Records & Correspondence
Newsletters and Notifications
24/7 Emergency Service

Get a Quote Now

Approach Toward Association Management

Board members’ needs and objectives

Carefully engage in active listening to effectively grasp the needs and goals of the Board members regarding their community. Take the time to attentively comprehend their aspirations, concerns, and desired outcomes for the betterment of their community. Through this attentive approach, gain a comprehensive understanding of their vision and objectives, allowing you to tailor your services accordingly and foster a successful partnership based on their unique requirements.

Customizing HOA Management Services

Create personalized and strategic association management solutions that align with their vision and effectively accomplish their objectives. By tailoring our services to their specific requirements, we aim to provide comprehensive support that not only meets their goals but also helps them realize their community’s full potential. Our goal is to work collaboratively with board members to implement customized strategies that optimize the management of their association, ensuring the successful fulfillment of their vision.

Expert Management of Association Business

Efficiently manage essential responsibilities including reports, meetings, resident communication, and day-to-day tasks. Our dedicated team ensures meticulous report preparation, skillful leadership in association meetings, effective communication with residents, and smooth community operation. By proficiently handling these tasks, we enable board members to focus on strategic decision-making and goal achievement, fostering a harmonious and well-functioning community.

Providing Resources, and Management Tools

Empower community leaders with guidance, resources, and tools for confident governance. We provide valuable advice, essential resources, and decision-making tools to foster leadership confidence, informed decision-making, and effective problem-solving. Additionally, we actively support creating a safe, harmonious community. Through proactive measures, open communication, and conflict resolution, we cultivate a positive atmosphere where residents feel valued, respected, and heard, enhancing overall quality of life.

Responsive Customer Service

We prioritize homeowners’ inquiries and requests, responding promptly and professionally. Our dedicated team understands the significance of timely and respectful communication. We strive to provide efficient and courteous responses to ensure homeowners’ needs are met. By maintaining open lines of communication and demonstrating professionalism, we aim to foster a positive relationship and promote homeowners’ satisfaction and confidence in our services.

Developing a Funding Plan

Utilize a comprehensive understanding of the community’s vision, goals, and budget to assist in the development of a strategic plan. By leveraging this understanding, we work collaboratively to create a roadmap that aligns with their objectives. Additionally, we prioritize the availability of funding for both immediate and future improvements, ensuring that financial resources are accessible when required. Our goal is to support the community in achieving its vision while maintaining financial stability and sustainability for long-term success.

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